Privacy Policy

Last updated: January 2026

1. Information We Collect

We collect information you provide directly to us, including:

• Account Information: Name, email address, company name when you register
• License Information: License keys, activation data, device identifiers
• Usage Data: Features used, calculation types, crash reports
• Support Communications: Emails and messages you send us

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain the Software
• Process license activations and verify licenses
• Send important updates and security notices
• Respond to your support requests
• Improve our products and services
• Detect and prevent fraud or abuse

3. Information Sharing

We do not sell your personal information. We may share information with:

• Service Providers: Companies that help us operate (hosting, email, analytics)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger or acquisition

4. Data Security

We implement industry-standard security measures to protect your data, including:

• Encryption of data in transit (HTTPS/TLS)
• Secure password hashing
• Two-factor authentication option
• Regular security audits

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and data at any time.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Delete your account and associated data
• Export your data in a portable format
• Opt out of marketing communications

7. Cookies and Tracking

Our website uses essential cookies for authentication and session management. We may use analytics services to understand how our website is used.

8. Children's Privacy

Our Software is not intended for users under 16. We do not knowingly collect information from children.

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Software.

11. Contact Us

For privacy-related questions or concerns:

james@jsengineeringsolutions.com